Cookies Policy

Last modified date: March 29, 2024

This Cookie Policy explains how ARC Inc. and its group companies (ARC Group of Companies, ARC Solutions Inc, ARC Inc., any other ARC company, we, us, and our) use cookies and similar technologies when you visit our website such as (each a “Site” and collectively the "Sites"), when you use the ARC mobile app, ARC Card App, ARC Exchange, ARC Prime, Dapp Wallet, or ARC Custody application programming interface (“API”) or third-party applications relying on such APIs (together, our “Apps”) and/or when you interact with ARC online advertisements or marketing emails (the Sites, Apps, and associated services are collectively referred to as the "Services"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies and similar technologies to collect personal information, or information that becomes personal information if we combine it with other information. In such cases, the ARC Global Privacy Policy will apply in addition to this Cookie Policy.

You can review your cookie preferences and update your choices by visiting our Cookie Preferences Manager. This is in addition to any other controls that may be available to you.

If you have any questions about our use of cookies or other technologies, please submit your request via our Support Portal here.


When you access our Sites and Services, we, or companies we work with, may place cookies and similar technologies (such as web beacons, software development kits (“SDKs”), pixels, APIs, mobile advertising identifiers, tags, and local storage) on your computer or other device.

We use cookies for the following purposes:

Strictly Necessary purposes

Strictly Necessary Cookies are essential for our Services to function and therefore cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These also include cookies we may rely on for security purposes, such as to prevent unauthorized access attempts. You can set your browser to block or alert you about these cookies at any time, but some features of our Services may not work.

Performance purposes

We use these Cookies to remember the choices you make (e.g. country or language selection) and to tailor our Services to your preferences. For example, our first-party cm_default_preferences cookie remembers your cookie preferences and lasts for 6 months.

Targeting purposes

ARC Inc. uses first-party and third-party cookies for advertising and measurement purposes.

These advertising cookies are used to serve personalized advertising on our Services or to serve advertising on other third-party sites that may be relevant to you or your interests. This means that after you have been to our Services, you may see advertisements about our Services elsewhere on the Internet.

These cookies are also used to help measure the effectiveness of advertising campaigns. The information collected through this process does not enable these third-party service providers to identify your name, contact details, or other personal information that directly identifies you. For example, our Google Analytics cookie, _gat_gtag, is used to surface targeted ARC ads on Google and measure conversion rates. This cookie lasts for 1 minute.

Our third-party service providers may place cookies on your browser or device to help us keep our Services safe and secure, promote our Services on other apps and websites, and enable us, our advertisers, and measurement partners to measure the effectiveness of advertising campaigns.


The length of time a cookie will stay on your browsing device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you close your browser. Persistent cookies are set to automatically expire after a defined duration (for example, a few days, weeks, or months).


You have the right to decide whether to accept or reject cookies (except strictly necessary cookies).

You can enable or disable categories of cookies by visiting our Cookie Preferences Manager. This includes both first-party and third-party cookies. You can use the browser with which you are viewing this website to enable, disable, or delete cookies. To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools", or "Edit" settings). However, please note, if you set your browser to disable cookies, you may not be able to access secure areas of our Services. Also, if you disable cookies, other parts of our Services may not function properly.

There are also additional tools available to manage third-party cookies. You can visit the DAA’s opt-out portal available at, the DAA of Canada’s opt-out portal available at, or visit the NAI’s opt-out portal available at Residents of the European Union may opt-out of online behavioral advertising served by the European Interactive Digital Advertising Alliance’s participating member organizations by visiting or through your mobile device settings, where available, and the DAA’s AppChoices mobile application opt-out offering here:


We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. You can also revisit this page if you wish to keep yourself informed.